Last updated: October 2026
Nodum Travel ("we", "us") respects your privacy. This policy explains what we collect and why, in plain language.
Name, email, and the trip details you provide in our questionnaire (dates, budget, preferences, and any concerns you share about your trip), plus, if you choose to tell us, how you heard about Nodum and the first name of the person who recommended us. We do not collect passport numbers or payment card details — payments are processed entirely by PayPal, and we never see or store your card information.
Solely to build your personalized itinerary and to respond to your messages. We do not sell your data to third parties.
If you send a trip request ("Plan my trip"), we collect your email, the destination, dates and kind of help you describe, any note you add and, if you choose WhatsApp, your phone number. We use them only to reply to your request and prepare a proposal. We keep them in our email service provider (Brevo) so we don't lose track of your request; you only receive our email tips if you tick that box.
If you join our email list, we collect your email address and, if you choose to give them, your country, when you plan to travel and where you are thinking of going. We use them only to send you travel tips and news about Nodum, through our email service provider (Brevo). Every email has an unsubscribe link, and you can write to us at any time to have your data deleted.
We use Google Analytics to understand how visitors use this site (for example which pages are read, the country and type of device). It uses cookies and may process approximate location and device information. You can block or delete cookies in your browser settings.
Our price-comparison tools and some links are provided by partners (such as Travelpayouts, Stay22 and the booking sites they connect to). When you use them or click their links, those partners may set their own cookies and receive information such as the page you came from. Their own privacy policies apply to what they collect.
If you message us on WhatsApp, your phone number and messages are processed by WhatsApp (Meta) under its own terms. We use them only to answer you.
Our website has an AI chat assistant. The messages you type are sent to our AI provider (Anthropic) only to generate an answer. Please do not share passport numbers, card numbers or other sensitive data. We do not keep the content of your chat messages. We only keep an email address if you choose to give it to us: for a free guide (such as the starter kit, the checklist or the Brazil food map) or for a request (a trip plan, a Trip Check or an advisor brief). For account or payment questions, we may ask you to continue by email or WhatsApp.
You can request a copy of your data, ask us to correct it, or ask us to delete it at any time by emailing hello@nodumtravel.com.